Description
This package will contribute to the smooth running and security of your Wordpress website. Maintenance BASIC Plan includes:
- Updates to plugins, themes and CMS core
- Weekly backups and recovery of files from backups (if needed)
- Website and email issue troubleshooting – fixes as they relate to the website*
- Basic text edits only***
- Pro plugin updates**
- 30min Technical Support
- Note: Total of 1 hour per month for ONE website. Extra work can be ordered as Extra Support Credits
*** If you require maintenance for more than one website, larger edits and/or changes please purchase the
Maintenance PLUS Plan
Note: Non-Wordpress platforms often have very differing requirements. Please
contact us for a tailored Maintenance Plan.
** Pro Plugins: If website has been developed by Topwebsites, the Pro plugins that have been used for theme, theme enhancement & backups will be updated as part of Maintenance Plan. Other Pro plugins will likely be at client cost.
Downtime: Top Websites is NOT responsible for server/hosting downtime. Downtime is an inevitable part of the online experience. No website can guarantee 100% uptime— even major tech companies like Google experience occasional outages. The average website is down 3hrors per month. A site that has 99% uptime equates to being off line 7.2 hours per month. Outages may occur due to server maintenance, server overload, hardware failure, cyber attacks, releases or updates to plugins and/or themes, human error, amongst other things. Having a Maintenance Plan with Top Websites will enable you to have the site up and running as quickly as possible.